Warranty Coverage

Warranty Coverage

Product / Service DescriptionWarranty PeriodDistance under warrantyRemarks
Tyres60 monthsUnlimitedManufacturer defects from production line from DOT.
Wheel Balancing30 daysUnlimited 
Vehicle Alignment30 daysUnlimited 
Nitrogen Fill / Top UpUnlimitedUnlimited 
Tyre PatchingN.AUnlimited For purchase of a set of 4 tyres
Tyre Rotation18 months15,000 km Free 1 time for purchase of 4 tyres
    
Brake Pad6 monthsUnlimitedManufacturer defects from production line or assembly fault.
Brake Rotor6 monthsUnlimitedManufacturer defects from production line or assembly fault.
    
Shock Absorbers6 monthsUnlimitedManufacturer defects from production line or assembly fault.
    
Battery (Petrol Vehicles)12 monthsUnlimited 
Battery (Diesel Vehicles)9 monthsUnlimited 
    
Engine oil and filter change30 daysUnlimited 
Gearbox oil change30 days5,000 km 
Brake oil change30 days5,000 km 
Clutch oil change30 days5,000 km 
Radiator coolant change30 days5,000 km 
    
Airconditioning Flushing6 months5,000 km 
    
Spark Plugs90 days5,000 km 
Windscreen Wiper Blades30 daysUnlimitedNot valid for prolong parking under direct sunlight.
    
Any other non-standard jobs30 daysUnlimited 

Warranties

All warranties provided by Autoworld Care are starting at your purchase date; your invoice is your warranty. For each individual warranty the original invoice has to be provided. When a claim is made within the warranty period, the product will be replaced. Warranty claims are only honored when the vehicle and invoice are provided at Autoworld Care.

Brakes

Brake repairs and the replacement of brake parts done by Autoworld Care are fully guaranteed against any production defects or assembly flaws for a period of 6 months. The 6 months warranty period starts with your purchase date. Within the brake warranty regular wear and tear of friction parts are excluded.

Batteries

All batteries installed by Autoworld Care are fully guaranteed for a period of 12 months for petrol vehicles and 9 months for diesel vehicles, starting at your purchase date.

Alignment

Your Autoworld Care alignment comes with a 30 day guarantee. Should incorrect alignment be detected within this period, we will re-align your vehicle to factory specifications free of charge. Misalignment caused by abuse or collision is excluded.

Tyres

All tyres sold by Autoworld Care have 12 month warranty for any production- or manufacturing defects regardless the chosen brand. The 12 month warranty start at the purchase date and within the 12 month warranty there is no limitation on mileage, but the used treat will be settled.

Servicing

All lubricants provided by Autoworld Care are guaranteed by its manufacturer for 6 months or 15,000KM, starting at your purchase date. Autoworld Care always recommend the lubricant type as prescribed by the vehicle manufacturer, should you choose a different lubricant, it will void your warranty.

Shock absorbers

All shock absorbers installed by Autoworld Care are in case of manufacturing defects or assembly faults fully guaranteed for a period of 6 months, starting at your purchase date.

 Chassis parts

When Autoworld sells and installs new chassis parts, they come with our 12 month warranty. Should a part fail during this time period due to defects in materials or workmanship and showing no sign of service neglect and abuse, Autoworld Care will replace the part(s) and perform the labor, all for free. Misalignment or damage caused by abuse or collision is excluded.

Details on Autoworld Care Product Warranty :

  • All warranties provided by Autoworld Care are starting at your purchase date unless otherwise stated; your invoice is your warranty. For each individual warranty, the original invoice has to be provided. When a claim is made within the warranty period, the product will be replaced. Warranty claims are only honoured when the vehicle and invoice are provided at Autoworld Care.
  • Warranty provided on defects from production or installation, exclusive of damage from (mis)usage of product; damage from lengthy usage of product; usual nature of erosion of the product; regular wear and tear; product misuse; and product modification.
  • Guarantees are not transferable and only apply to the person who made the original purchase
  • The length of time needed to inspect and method to verify the damage are up to the manufacturing company
  • In the case of product replacement, warranty starts from the date of replacement
  • The length of warranty is based on either the date or the mileage - whichever arrives at first – exclusive of commercial usage
  • If the customer has modified the work done by the Company elsewhere without permission from the Company, the Company will not be responsible for any expenses incurred
  • Warranty on products and services is valid only when the system is complete and there is no modification to the system
  • If work is required to be carried out other than by Autoworld Care, approval must be obtained in advance from Autoworld Care Management. The guarantee may be invalidated when parts are repaired by a garage or individual other than by Autoworld Care. Autoworld Care is not responsible for any part removed from the vehicle or adjusted by any person other than Autoworld Care
  • Warranties do not extend to any monetary or compensatory claim, in particular consequential or additional losses.